BECOME A MEMBER

Bilingual Customer Service Representative

Accounting and Finance
Details:
Customer Service
Administrative Support
Vancouver
Permanent Job Full time
Bilingual
January 9, 2019
Updated on
February 6, 2019
Valid until

As a Bilingual Customer Service Representative you’ll act as the primary contact point for our external clients, and administer insurance applications and renewals.

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.

Description

We currently have an opportunity for an enthusiastic, customer focused individual to join our team. As a Bilingual Customer Service Representative you’ll act as the primary contact point for our external clients, and administer insurance applications and renewals.

Qualifications
If you have the following, then we’d like to hear from you:

- Post secondary education as well as prior experience working in a computerized office environment
- Strong decision making skills
- The ability to work independently
- Excellent written and verbal communication skills, in both French and English
- Excellent customer service skills
- Fast and accurate data entry skills

We offer a positive, fast-paced work environment, full medical benefits and opportunities for growth.

Our office is located in a brand new building with easy access to transit. This is an exceptional opportunity for someone wanting to start a career in the insurance industry.

Achieve success, join iA Financial Group!

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to accessiblecareers@ia.ca.