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Bilingual Customer Service Representative

Communication - Marketing - Sales
Details:
Customer service
Finance
Vancouver
Bilingual
June 18, 2018
Updated on
August 1, 2018
Valid until

This position is a great opportunity to build on existing customer service skills as well as to fine tune your multi-tasking abilities, while developing your communication and problem-solving skills.

This dynamic, growing organization is currently recruiting for a Bilingual Customer Service Representative. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.

iFinance Canada Inc. is a national consumer financing company that's offered an array of financing to Canadians since 1996.

This position is a great opportunity to build on existing customer service skills as well as to fine tune your multi-tasking abilities, while developing your communication and problem-solving skills in this fantastic team environment.

Key responsibilities of the position include:

Inbound/outbound calls (not tele-marketing)

Responding to customers calls/emails/faxes

Data entry

Credit adjudication (training provided)

Providing superior professional service to valued clients

Position benefits:

Very stable company

Positive environment and good hours

Competitive salary with incentive programs

Superior benefits including extended health care, gym membership and RRSP plan

The ideal candidate will have the following attributes:

Fluent in both English and French - proficiency assessment will be required

Exceptional customer service experience

Excellent communication and problem solving skills, quick thinker

Positive individual with very good attention to details

Must be able to work independently, as well as in a team environment

Punctual, professional and reliable

Good references - thorough background check will be required

Must be willing to work full range of shifts within the following hours:

Monday to Friday: 8:00 am to 6:00 pm PST

Saturday 7:00 am to 3:00 pm PST

Sunday 7:00 am to 2:00 pm PST

This is an excellent, full time permanent position with a well known company. The position is located in Olympic Village in Vancouver and is easily accessible by Skytrain/transit.

iFinance Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.

This is an immediate opening, if you meet the qualifications and are interested; please email a copy of your resume to hr@medicard.com with subject line Bilingual Customer Service Representative - Vancouver Office.