This position is a great opportunity to build on existing customer service skills as well as to fine tune your multi-tasking abilities, while developing your communication and problem-solving skills.
This dynamic, growing organization is currently recruiting for a Bilingual Customer Service Representative. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.
iFinance Canada Inc. is a national consumer financing company that's offered an array of financing to Canadians since 1996.
This position is a great opportunity to build on existing customer service skills as well as to fine tune your multi-tasking abilities, while developing your communication and problem-solving skills in this fantastic team environment.
Inbound/outbound calls (not tele-marketing)
Responding to customers calls/emails/faxes
Credit adjudication (training provided)
Providing superior professional service to valued clients
Very stable company
Positive environment and good hours
Competitive salary with incentive programs
Superior benefits including extended health care, gym membership and RRSP plan
Fluent in both English and French - proficiency assessment will be required
Exceptional customer service experience
Excellent communication and problem solving skills, quick thinker
Positive individual with very good attention to details
Must be able to work independently, as well as in a team environment
Punctual, professional and reliable
Good references - thorough background check will be required
Must be willing to work full range of shifts within the following hours:
Monday to Friday: 8:00 am to 6:00 pm PST
Saturday 7:00 am to 3:00 pm PST
Sunday 7:00 am to 2:00 pm PST
This is an excellent, full time permanent position with a well known company. The position is located in Olympic Village in Vancouver and is easily accessible by Skytrain/transit.
iFinance Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.
This is an immediate opening, if you meet the qualifications and are interested; please email a copy of your resume to email@example.com with subject line Bilingual Customer Service Representative - Vancouver Office.