Bilingual Human Resources Coordinator

Accounting and Finance
Details:
Administrative support
Content Development
Burnaby
Bilingual
April 12, 2017
Updated on
June 28, 2017
Valid until

While facilitating the day-to-day support and administrative functions of the department, the HRC is also a key contributor with various HR projects and strategic initiatives.

This customer-focused, hands-on role supports the HR team headquartered in Burnaby, BC. While facilitating the day-to-day support and administrative functions of the department, the HRC is also a key contributor with various HR projects and strategic initiatives.

 Key Responsibilities

- Serves as first point of contact for general HR-related inquiries and manages the general e-mail for the human resources department

- Provides customer service in response to internal and external HR-related inquiries or requests

- Distributes correspondence and escalates customer inquiries to the appropriate team member

- Files and maintains employee-related records in both paper and electronic format

- Liaises with multiple departments (retail operations, payroll and benefits, etc.)

- Conducts exit and/or stay interviews and surveys, maintains records and undertakes analysis of data collected

- Monitors general HR activity and produces related reports (including turnover and retention results)

- Administers employee service award and referral programs

- Develops content and distribute monthly employee newsletter

- Provides administrative support to the HR team

- Coordinates meetings and events including agenda compilation, scheduling, recording minutes

- Supports the recruitment process by sourcing candidates, screening applicants, coordinating background checks, etc.

- Performs basic orientation and support for the onboarding of new corporate office staff

- Assists in ad-hoc HR projects (such as retention and engagement initiatives)

- Provides other support functions as assigned

Qualifications

- Proven experience as an HR Coordinator or an office administration position preferred

- Completion of post-secondary diploma or degree, preferably in the field of human resources management

- Effective verbal and written communication skills – Proficiency in both French and English

- Strong organization skills with high attention to detail and accuracy

- Excellent interpersonal skills with the ability to maintain a high degree of confidentiality

- Strong ability in using MS Office (MS Excel in particular)

- Ability to use Adobe Acrobat and MS Visio is considered an asset

- Experience with HR databases/HRIS (ADP Workforce Now) an asset