You will be responsible for providing expertise, insight, and guidance while leading the marketing communications team.
The national TELUS Business Brand and Marketing Communications team is looking for a dynamic manager to lead the team in charge of executing national 360°Marketing Communications campaigns designed for business markets.
The incumbent will have in depth knowledge of digital communication tactics (including tracking and reporting) as well as hands on experience with the web development process – in order to offer our potential clients an optimal end-to-end experience.
Here’s the impact you’ll make and what we’ll accomplish together!
The chosen candidate will be responsible for providing expertise, insight, and guidance while leading a team that activates TELUS’ marketing communications strategy, builds positive brand experience, engages consumers, and provides an exceptional client experience.
This is a fast paced role and requires the candidate to have a high degree of project management experience, to take initiative, to be proactive and incredibly experienced and knowledgeable in the digital space.
Manage a high performing, highly engaged team through coaching, recognition, and performance development to deliver flawlessly executed marketing communications initiatives, on time and on budget, ensuring smooth deployment into the market
Develop annual plan for respective marketing teams (in the East and in the West) that supports and communicates business strategy and urgency for digital transformation. Secure the necessary support, budget and resources to execute on plan
Influence and develop marketing communications strategies through creative exploration, cross-functional knowledge transfer, research learnings, and knowledge of TELUS' target markets (coast-to-coast), with a strong digital emphasis
Apply knowledge of TELUS’ product and service offerings, competitive advantages and threats and contributes insight to strategic development and action/contingency planning for marketing initiatives
Contribute to the establishment of best-in-class brand practices and build understanding among team on how TELUS brand guidelines, including visual standards, apply to all client-facing initiatives
Build relationships with internal stakeholders to support team interactions and help align product, channel and promotional activities to create a unified and powerful market presence
Build relationships with advertising, media, experiential agencies, translation services, Brand office and Legal services to ensure all client-facing marketing activities build the TELUS brand and enhance the client experience
Cultivate a 360-degree view of campaigns by working closely with members of the broader Marketing Communications team, ensuring synergy across the various means of communication
Ensure all marketing communications initiatives influence TELUS Demand Generation strategy
Accurately manage budgets for all assigned projects
Regularly provide status reports on ongoing projects and post-campaign reporting
You're the missing piece of the puzzle...
University degree in Communications, Marketing, E-Commerce, Information Technology (IT) or any other discipline judged pertinent
Minimum 10 years’ progressive experience in marketing communications or equivalent role with proven success in leading teams (minimum 5 years’ experience in managing teams)
Telecom/industry experience would be beneficial
Excellent verbal and written communication, negotiation, and presentation skills
Able to confidently present ideas to senior leaders (VP and above)
Strong leadership, project and process management skills, and the ability to motivate and lead cross functional teams
Effective problem solving and ability to resolve issues in creative ways
Ability to develop strong relationships with stakeholders, meet tight deadlines, and tolerate ambiguity
Knowledge and support of the B-to-B Customer Journey
Are you fluent in English & French? Even better, as a bilingual candidate is a definite asset!
Also, any knowledge of TELUS values, business objectives, and strategic direction is a plus!
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?