Regional Loss Prevention Manager

Law - Risk Management
Retail Operations Management
20%+ travel
Port Coquitlam
March 28, 2017
Updated on
August 16, 2017
Valid until

The Regional Loss Prevention Manager is responsible for executing the national loss prevention strategies and programs within their Region to protect JYSK’s assets and minimize losses.

The Right Candidate:

   Has a minimum of 4 years’ experience in a multi-unit retail Loss Prevention Management role

   Retail Operations Management experience would be considered an asset

   Post-secondary Diploma, Degree in Business or equivalent experience

   Strong management/leadership skills necessary to develop relationships with business partners and teammates

   Liaise effectively with store management and other cross-functional teams

   Track record of dealing with sensitive loss prevention issues in an ethical manner and demonstrating a commitment towards proactive loss prevention and team building

   Understanding of criminal and civil law as it applies to the retail environment

   Strong written, verbal, interviewing, listening and interpersonal communication skills

   Excellent organization, analytical and auditing skills

   Proficiency with computer technology including loss prevention applications, MS Office (Excel, Word, and PowerPoint; Access is helpful)

   Multi Unit experience and asset

   Ability to work independently with minimal supervision

   Valid driver’s license and access to a reliable vehicle

   This role requires travel (20%+) and includes local and out of town travel locations

   Bilingual: English and French (written and spoken) is preferred

   Formal investigative and interview training (i.e. Wickerlander & Zulawski, CFI, Reid Technique) is considered an asset

As a Regional Loss Prevention Manager for JYSK, you will be responsible for:

   Providing leadership, coaching and direction on Loss Prevention (LP) Standard Operating Procedures (SOP) and techniques throughout the organization

   Protecting JYSK’s assets and minimizing losses in Stores and Distribution Centers

   Evaluating risks, controls and processes to ensure the highest level of operational efficiency

   Performing analysis and follow up with Operations on key LP statistics and data

   Working closely with Operations Management to ensure SOP are adhered to

   Completion of LP audits, action plans and follow up in Region and beyond as required

   Where appropriate, developing investigative cases and partners with Human Resources to determine and recommend course of action in the reduction of losses

   Completing analytical reviews of company wide metrics to ensure Store level compliance

   Regular communication with field and office business partners

   Planning travel in advance and in a cost-effective way

   Developing and implementing LP solutions and approaches customized to the specific worksite within the confines of the SOP

   Analyzing LP activities and performance critically to identify areas of improvement, support gaps and additional tools required

   Partnering with Store, District Managers and Warehouse to identify and resolve shrink problems with appropriate action plans through exception reporting and interviews

   Ensuring that all worksite LP systems and programs are fully operational and being regularly maintained (CCTV, alarms, locks, gates etc.)

   Supporting store openings and closings by coordinating with vendors

The physical demands described here are representative of those that must be met by a Colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Work requires moderate physical effort and use of motor skills requiring manual dexterity. While performing duties of this job, the Colleague will regularly sit, stand, walk, stoop, kneel and crouch.  Colleague will occasionally lift, sort, carry, and place merchandise and supplies of varying sizes weighing up to 20 kg without assistance and over 20 kg with team lifting. Work requires climbing up and down ladders, and working at heights.