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Reports Coordinator

Project Management - BA
Details:
Client Service
Insurance/Health Care environment
Vancouver
English
April 10, 2018
Updated on
May 23, 2018
Valid until

You are a flexible team player who supports the administrative management of all single and multidisciplinary reports/documentation related to client assessment files.

Over the past 23 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our brand represents the integration of many premier companies within the industry: Centric Health Medical Assessments, Lifemark Assessments, Work Able, Health Impact, IGMS, RJL Assessments and Viewpoint Medical Assessment Services. With over 100 locations across the country, we are Canada’s largest provider of independent assessment services.

As a Reports Coordinator at Viewpoint, you are a flexible team player who supports the administrative management of all single and multidisciplinary reports/documentation related to client assessment files. You are service oriented, reliable and have the ability to prioritize and multi-task. You have excellent organizational skills and pay close attention to detail. Your strong computer skills, including a proficient level of Microsoft applications, web-based tracking systems and the Internet, as well as Adobe Acrobat, add value to the team. You have excellent verbal and written communication skills complemented by a strong command of the English language. Only applicants with previous experience in a Client Service role (preferably in the insurance/health care environment) will be considered. Bilingual applicants are welcome.

Key Responsibilities:

-Follow up on outstanding reports with assessors and transcription, and document in computer tracking system

-Monitor tracking system for reports due in and out on a daily basis, facilitate timely delivery

-Document special cases and special handling of reports as appropriate

-Document receipt of reports from assessors in system and ensure report statuses are advanced to ensure smooth transition through steps in process

-Format reports, perform preliminary quality assurance checks, and then upload in preparation for detailed Quality Assurance reviews

-Facilitate, follow up, and document report sharing amongst assessors for multidisciplinary assessments

-Final formatting of reports to be sent to customer. Ensure copy of report appropriately filed in system and report metrics appropriately logged and tracked

-Deliver report to customer via delivery method specified in Service Level Agreement

Preferred Qualifications:

-Relevant post-secondary/community college education

-3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment

-Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)

-Effective verbal and written communication skills

-Proven organizational and multi-tasking skills

Apply today! For more info please visit www.vp-group.ca

About us:

Over the past 23 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our brand represents the integration of many premier companies within the industry: Centric Health Medical Assessments, Lifemark Assessments, Work Able, Health Impact, IGMS, RJL Assessments and Viewpoint Medical Assessment Services. With over 130 locations across the country, we are Canada’s largest provider of independent assessment services.