Senior Learning Specialist

Human Resources
Learning and Development
Event management
March 26, 2018
Updated on
May 8, 2018
Valid until

You will be in a pivotal role where you are engaged in the hands-on design, development and delivery of leadership development to engage and motivate learners.

The development of team members at TELUS is critical to achieving our Customers First mission and upholding our culture as a competitive advantage.

The Development and Learning (D&L) Team at TELUS is passionate about guiding and implementing the learning, leadership, collaboration and career development needs of our team members both today and into the future. The D&L Team partners with the business to develop, implement, and support meaningful and sustainable learning strategies that enable all 25,000 team members to become their best selves. This team has the opportunity to partner on some of the most exciting cultural initiatives at TELUS, using their boundless energy and creativity.

Here’s the impact you’ll make and what we’ll accomplish together!

You are an energetic self-starter who thrives in a fast-paced, demanding and rewarding team environment. You will be in a pivotal role where you are engaged in the hands-on design, development and delivery of leadership development to engage and motivate learners. You are able to develop strong recommendations based on analytics and insight to ensure we are getting better every day. Your influential collaboration skills build effective relationships multiple stakeholders, to create world class experiences for our team members.

Here’s how…

Lead key learning initiatives including managing project scope from concept through to successful execution

Create and maintain detailed project plans, identify and manage schedule and resource requirements, coordination of logistics for event planning, forecast and monitor project budgets, and integrate key learnings for continuous improvement

Prepare project reporting updates and ensure timely identification of project issues, risks and challenges

Work closely with Subject Matter Experts and key client stakeholder, create and maintain enterprise wide learning and development that supports business strategy and enables the attainment of business goals and objectives including: the design, development and delivery of leadership materials/curriculum, course outlines, facilitator and participant guides, exercise guides, job aids, show me videos, etc

Design innovative, creative and effective marketing to keep all team members connected, informed, and inspired about development opportunities at TELUS


You’re the missing piece of the puzzle…

Recognized for skills around analysis and problem identification

Makes strong decisions based on analysis, experience and judgment

Confident with strong project estimating and planning

Project management skills with a focus on quality and risk mitigation

Talented at being about to influence and motivate people outside of an authority relationship, and forge productive and lasting alliances across all areas of TELUS

Comfortable with ambiguity, having the ability to create tangible and strategically sound plans out of abstract ideas, ability to quickly adapt and shift focus across many levels of information

Strong team player with self-discipline and motivation to work independently

Fully proficient in Microsoft Excel and Powerpoint


Bilingual an asset

Experience in event planning/management

University degree in a related field (HR, adult learning, instructional design, etc.) or equivalent recognized certification/relevant experience

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?