Sub Prime Financial Service Specialist

Accounting and Finance
Details:
Sales
Training
Recruitment
English
July 11, 2017
Updated on
August 23, 2017
Valid until

Sub Prime Financial Services Specialist also work with financial lenders to give fair interest rates and programs to buyers.

About The Role

The Sub Prime Financial Service Specialist is responsible for providing customers that qualify for non-prime financial services to Automotive customers by verifying sales information, determining need for financing, evaluating customer creditworthiness, preparing and financing legal documents, selling products and services, and maintaining rapport with customers.

Sub Prime Financial Services Specialist also work with financial lenders to give fair interest rates and programs to buyers. As with all positions within dealerships, Finance Managers are expected to uphold the highest ethical standards.

Primary Duties and Responsibilities:

   Enthusiastically present and close vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products, extended warranties, life and disability insurance for the agreement, additional accessories and a complete explanation of dealership service procedures and policies  

   Train and coach the sales team on sales methodologies that support established sales targets and to maintain consistency throughout the sales process

   Manage the distribution and communication to all GDC leads within a timely fashion  Responsible for the building the Non-Prime department to achieve all departmental goals

   Thoroughly disclose all financial and product information pertaining to the client’s agreement

   Complete a detailed and accurate computer-printed bill of sale

   Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.

   Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the federal and provincial regulations that affect the new and used vehicle finance dept.

   Receive and receipt customer deposits/partial payments

   Accurately producing, printing and packaging the necessary documents for vehicle delivery (I.e. bill of sale, conditional sales agreement, vehicle extended service plan, insurance verification form, life/disability certificate, vehicle protection certificates, waivers etc.)

   Researching vehicle liens on vehicles being traded in by clients

   Organizing and completing vehicle lien pay-outs for vehicles being traded in

   Tracking and recording the sales performance of the Non-Prime Finance office

   Preparing policy remittances/sales reports to the appropriate finance office suppliers and Dealer Principal

   Assist Sales & Lease Consultants to close customer sales either on the showroom floor or finance office

   Conduct motivating and informative sales meetings with respect to products and service within the finance office

   Training and providing the sales team with information on Non-Prime finance and lease programs and the benefits of the dealership’s finance and extended service programs.

   Remain abreast on all product knowledge, finance options, promotions, value-add products/services, servicing plans, and industry trends.

   Training and providing the sales team with information on finance and lease programs and the benefits of the dealership’s finance and extended service programs.

   Measure and report sales metrics, monitor actuals – to – plan, with the General Manager

   Manage customer issues and escalations

   Demonstrate behaviors consistent with the company’s expectations as it pertains to interactions with customers, colleagues and vendors

   Recruit highly professional sales consultants who share our company’s standards of excellence and ethics

Qualifications:

   Excellent interpersonal and relationship-building skills

   Excellent written and oral communication skills

   Excellent customer service skills with the desire to exceed expectations

   Ability to effectively respond to and meet the needs of a diverse client base

   Tech Savvyness - MS Office applications, Outlook, Dealer Socket

   Valid Class 5 driver's license with a clean driver’s abstract

   Bilingual is an asset